SyncTwo
Help, frequently asked questions, and contact information.
Frequently asked questions
My progress or settings disappeared.
SyncTwo stores game progress and settings locally on your device. Deleting the app or clearing its local data can remove this information.
Why am I seeing an advertising or tracking permission?
SyncTwo uses Google AdMob for advertising. On iOS, the system may ask for App Tracking Transparency permission. You can allow or deny the request.
Why is an ad not appearing?
Ad availability can vary by region, network conditions, consent status, and advertising inventory. The app can continue to operate when an ad is unavailable.
Sound is not working correctly.
Check your device volume and silent mode, then restart the app. If the issue continues, contact support with your device model and OS version.
How do I report a bug?
Email the support address with your device model, OS version, what happened, and the steps that caused the issue. A screenshot or screen recording is helpful when available.
Privacy
Read the SyncTwo Privacy Policy.